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Terms of Service

Last updated: 24 July 2026

Last updated: 24 July 2026

This English version is provided for convenience. In case of discrepancy, the Swedish version prevails.

1. The service and the parties

These terms ("Terms") apply between Indexerly ("we") and the legal entity registering an account or ordering a service ("Customer"). Indexerly, provided via indexerly.com, analyzes indexation clauses in contracts, calculates index adjustments against official index series, generates adjustment and dispute letters, and monitors index releases (the "Service").

The Service is directed exclusively at businesses. Whoever creates an account or places an order confirms they are authorized to bind the Customer to these Terms.

2. Account and authority

The Customer is responsible for the accuracy of account information, secure handling of credentials, all activity under its account, and for inviting only users who may access the Customer's contract content.

3. Scope of the Service

Depending on the selected tier, the Service comprises: (a) Index audit — a one-time review of uploaded contracts with a report, (b) Recovery — support with evidence, letters and follow-up against a success fee per §6, and (c) Monitoring — a subscription with ongoing monitoring of index releases, alerts and letter generation per §7.

Index values are sourced from official providers, primarily Statistics Sweden (SCB). For index series that are not freely available (e.g. the Swedish construction index), the Customer is responsible for holding the required license and for the accuracy of manually entered values.

4. Important limitation — not advice

The Service provides calculation support and document drafts, not legal, financial or tax advice. Analyses are based on automated interpretation of contract text which the Customer must review and confirm before calculation. The Customer alone is responsible for (a) reviewing every calculation and letter before use against a counterparty, (b) deciding whether and how to pursue a claim, and (c) the interpretation of its own contract where unclear. Indexerly does not warrant that any counterparty will accept a claim or objection.

5. Free index audit

The free audit covers the number of contracts stated at ordering. The report is the Customer's to keep. Indexerly may decline or limit audits (e.g. unusually large volumes or contract types outside the Service's scope).

6. Success fee (Recovery)

6.1 Recovery engagements carry a fee of fifteen (15) percent of Recovered Amounts, excluding VAT, unless otherwise agreed in writing.

6.2 "Recovered Amounts" means (a) retroactive index adjustments the Customer invoices a counterparty based on findings in the Service, and (b) credits, refunds or price reductions the Customer obtains from a supplier based on findings in the Service. Forward-looking price increases not yet invoiced are excluded.

6.3 The fee is invoiced when the Customer invoices the counterparty or receives the credit. If the counterparty finally disputes and the Customer chooses not to pursue the claim, no fee is due for that part. On request, the Customer shall report which amounts have been invoiced or credited on the basis of the findings.

6.4 If, within twelve (12) months of the report date, the Customer pursues claims identified in the Service itself or through another party, the fee under 6.1 applies as if handled within the Service.

7. Subscription (Monitoring)

Monitoring runs monthly and renews automatically until cancelled, which may be done at any time with effect from the next period. Price changes are notified at least thirty (30) days in advance and apply from the next period. Upon cancellation the Customer may export its data before deletion per §15.

8. Prices and payment

All prices are exclusive of VAT. Payment terms are thirty (30) days from invoice date unless otherwise stated. Late payments accrue interest under the Swedish Interest Act (1975:635) plus statutory fees.

9. Customer responsibilities and material

The Customer warrants that it is entitled to upload the documents processed in the Service and that the processing does not infringe third-party rights. The Customer is responsible for the accuracy of information it provides or confirms (e.g. confirmed clause fields, last applied adjustment, manually entered index values).

10. Intellectual property

Indexerly and all rights in the Service belong to Indexerly. The Customer's uploaded documents and data belong to the Customer. Letters, reports and calculations generated for the Customer may be used freely by the Customer in its own business.

11. Confidentiality

Each party undertakes not to disclose the other party's confidential information and to use it only for the purposes of the Service. The Customer's contract content is always treated as confidential. The undertaking applies during the agreement and for three (3) years thereafter.

12. Personal data

Processing of personal data is described in Indexerly's Privacy Policy. For personal data contained in the Customer's uploaded documents, the Customer is the controller and Indexerly the processor; the parties shall enter into a data processing agreement (DPA) provided by Indexerly.

13. Limitation of liability

13.1 Indexerly is not liable for indirect damage, such as loss of profit, loss of data (beyond what follows from the DPA) or third-party claims, including claims from the Customer's counterparties.

13.2 Indexerly's aggregate liability in any twelve-month period is limited to the fees paid by the Customer for the Service during that period.

13.3 Indexerly is not liable for errors in official index series, for counterparties disputing or not paying claims, or for consequences of information the Customer has provided or confirmed incorrectly.

13.4 The limitations do not apply in cases of intent or gross negligence.

14. Availability and changes to the Service

The Service is provided as-is with the ambition of high availability but without a guaranteed service level. Indexerly may develop and change the Service continuously, provided its core function is not materially degraded during an ongoing subscription period.

15. Term, termination and deletion

These Terms apply for as long as the Customer holds an account. Upon closure, the Customer's documents, extracted data and calculations are permanently deleted within thirty (30) days, except for records Indexerly must retain by law (e.g. accounting records). The Customer may export its reports and letters beforehand.

16. Changes to the Terms

Indexerly may amend the Terms with thirty (30) days' notice by email or in the Service. Continued use after the effective date constitutes acceptance. Material changes entitle the Customer to terminate at the end of the current period.

17. Force majeure

A party is relieved from liability for failure to perform caused by circumstances beyond its control, such as government action, interruption of public communications or of infrastructure sub-suppliers, labor disputes or comparable events.

18. Governing law and disputes

Swedish law applies. Disputes shall be settled by Swedish general courts with the Stockholm District Court as first instance.